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Japan is open to travel. So why don’t tourists come back?

Admin by Admin
August 1, 2022
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This is particularly striking in Japan, which reopened with great fanfare in June 2022, just in time for the peak season. According to data from Japan’s Immigration Service, the country welcomed about 1,500 tourists between June 10 and July 10. that is down 95% from the same period in 2019, before the pandemic.

So what causes the inequality? And why are travelers so slow to return to what has traditionally been a popular destination?

Table of Contents

  • No safety in numbers
  • Half open is not open
  • The China Effect
  • Waiting in the wings

No safety in numbers

Although Japan has reopened, the country currently only allows tourists in organized groups rather than as individuals. For many in the West, who prefer spontaneity and not follow a strict route, that issue was a deal breaker.

“We don’t have to be careful,” says Melissa Musiker, a New York-based public relations professional who regularly traveled to Japan.

Musiker and her husband have been to Tokyo “about six times.” The couple planned to visit again in 2022 when they heard the borders were reopening, but were frustrated with the restrictions and gave up.

Instead, they choose a new destination and go on vacation to South Korea.

“We don’t want to quarantine. That was a huge factor,” says Musiker. “We just love to browse and shop and eat expensive sushi.”

A preference for city visits over beach vacations tipped the scales in Seoul’s favour, as did her pandemic-born addiction to K-dramas.

The Yasaka Shrine in Kyoto, Japan, was usually surrounded by tourists and street vendors.

The Yasaka Shrine in Kyoto, Japan, was usually surrounded by tourists and street vendors.

Kosuke Okahara/Bloomberg/Getty Images

Half open is not open

Japan’s not-fully-open policy doesn’t just apply to visas. The country still has mask rules in many areas, the group tours can be pricey, and Japan requires quarantine upon arrival, making it harder to sell.

Katie Tam is the co-founder of Arry, a members-only subscription platform that allows visitors to Japan to score reservations at some of the most in-demand restaurants in Tokyo, as endorsed by Obama Sukiyabashi Jiro and recent topper in the list of best restaurants in Asia The.

Before the pandemic, many of Arry’s users were Asian travelers — living in Hong Kong, Taiwan, South Korea or Singapore — who visited Japan several times a year or could simply transfer for a spontaneous long weekend. However, since 2020, the company has had to take a break.

“We didn’t realize it would take this long,” she says of what should have been a short break. “It’s certainly been tough.”

The few members who contact Arry again about making bookings, Tam says, are people who have been able to secure a business travel visa to Japan. Currently, this is the only way for non-citizens to enter the country as a solo visitor, and some are taking advantage of the lack of crowds to get seats at restaurants they were previously unable to book.

However, there is a bit of good news. Despite the challenges, many of Japan’s best eateries have thrived during the pandemic.

“Many of the restaurants we work with have a strong local customer base,” says Tam. On the plus side, this means that these popular places are still active when foreign tourists can come.

Thailand and South Korea are now the two largest markets for Japanese tourism, according to the Immigration Services Agency. But “biggest” here is relative – since June, about 400 people from every country have visited Japan. Only 150 came from the United States.

Before the pandemic, Kyoto's narrow streets were packed with visitors.

Before the pandemic, Kyoto’s narrow streets were packed with visitors.

Kosuke Okahara/Bloomberg/Getty Images

The China Effect

In 2019, Japan’s largest tourist market was neighboring China, with 9.25 million Chinese.

Now, however, China remains essentially cut off from the rest of the world. It still has strict quarantine protocols for both citizens and foreigners, bringing tourism to a standstill.

Japan is not the only country that has been hit hard by the lack of Chinese travelers. Popular destinations for Chinese tourists such as Australia, Thailand, Singapore and South Korea have all lost revenue as a billion plus potential travelers stay home.
Tokyo Skytree is the tallest structure in Japan.

Tokyo Skytree is the tallest structure in Japan.

Rodrigo Reyes Marin/AFLO/Reuters

Hiroyuki Ami, head of public relations at Tokyo Skytree, says it took until June 27 for the first international tour group to arrive at the observation deck. The group in question was made up of guests from Hong Kong.

The financial hub city has strict restrictions, including mandatory hotel quarantine for returning residents, but it’s still easier for tourists to travel from there than from mainland China.

“Before Covid, Ami says,” the largest number (foreign visitors) came from China, but I haven’t seen them lately.” He confirmed that most of the Skytree visitors in the past six weeks were local Japanese during their summer vacation.

“The fact that tourist acceptance has resumed does not mean that we have gained many clients from abroad,” he adds.

Waiting in the wings

Chances are that when and if Japan decides to open up completely to individual tourists, they will want to come. The slogan “revenge travelwas created to describe the people who saved their money during Covid and now want to blow it on a big bucket list trip, and Japan remains a popular wish list destination.

“There’s a huge interest in going back to Japan,” said Tam, Arry’s co-founder. “I think it’s going to go up.”

CNN’s Kathleen Benoza in Tokyo contributed to the report.

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