The holiday season is in full swing in the UK, with millions of people heading abroad in May to enjoy the summer sun. while most travelers make the trip without a hitch, some unlucky holidaymakers will have to deal with airport cancellations – so what can you do if it happens to you? Here’s how to claim compensation for a cancelled flight to make sure you don’t get out of pocket this summer.
Flight cancellations this week have impacted hundreds of passengers traveling on some of the UK’s leading airlines, including Tui and easyjet.
Disruption of travel plans has not only disappointed customers, but has also raised the question of how they can get their money back quickly to make up for the cancellations.
Martin Lewis, founder of MoneySavingExpert.com has revealed that British Airways, easyjet, Ryanair and others customers who have recently had or will receive cancellations could be entitled to hundreds of compensation, but what’s the best way to do this?
How can you get your money back?
In most cases, getting your money back will not be an automatic process.
This means proactively requesting a refund for the disruption, according to Martin Lewis, founder of TheMoneySavingExpert.com†
He said: “The first is that anyone whose flight has been canceled will find it very easy to get the return flight or an alternative flight.
“But they don’t tell you about cancellation and that you are entitled to it.”
You will need to contact the operating airline yourself, so have your booking documents and the relevant contact details to hand and you should be able to get your money back in about a week.
Even if your flight hasn’t been cancelled, delays of more than five hours will also warrant a full refund.
If it’s less than five hours, you might be able to arrange some compensation, too, according to Martin Lewis.
Experts have even revealed that you can get £220 per person on shorter trips and £520 on longer distances by making a claim.
To claim compensation, the same criteria apply as for a canceled flight.
This means that your flight must have departed from a UK airport, arrived at a UK airport and been on a UK or EU airline, or arrived in the EU and been on a UK airline.