[ad_1]
UK airports have seen a sudden influx of post-pandemic in recent weeks and months trip and have trouble coping with pressure. This has caused chaos across the country, exacerbated by the wave of families trying to get away for half a year. Some TUI flyers have been dealing with delays and cancellations in recent days.
More than 30,000 people will face disruption to their mid-length travel plans over the next week, with airlines canceling a large number of flights.
EasyJet has revealed that they will cancel more than 200 flights in the coming period.
Between May 28 and June 6, when the school holidays fall, about 24 flights a day are canceled.
Some passengers already affected by cancellations spoke to the BBC about their experiences.
READ MORE: Simon Calder explains passenger rights for flight cancellations
Rob Gore spent a whopping 14 hours at Manchester Airport on Friday 27 June.
He planned to travel to Turkey with his family for his sister-in-law’s wedding, but after delays, the flight was inevitably canceled.
But the worst part is that Rob and his family were actually on board the plane when they received this news, before being taken off the plane.
He said: “It was just an absolute farce from TUI, no representatives available until the very end.”
The situation, caused by the pilots running out of hours to work, left his children in tears, he said.
NOT MISSING
The family vacation was a big journey for Rob, as it would be the first since he started cancer treatment.
He was also devastated by his children, who hadn’t had a vacation in three years and were “heartbroken”.
Rob and his family hope to fly out today to attend the wedding on Monday, May 29.
They will have stayed in a hotel in Manchester for two nights.
Travel company TUI said it has apologized to those affected by the cancellation and offered compensation in the form of lodging, meals and refreshments while they planned a new flight.
Fred Toon and his family were also disappointed after a flight cancellation.
He was due to fly from Gatwick to Menorca, Spain on Saturday, May 28, with his wife, three children and his wife’s parents.
Their flight was canceled just half an hour before the family was due to board the plane, leaving his children devastated.
It would have cost the family £4,000 to rebook the flights, and although he knew he could recover it from the airline, he didn’t have the £4,000 in his account to buy them.
In addition, the only flight offered was on Thursday, and his accommodation was booked from Saturday to the following Saturday.
He described the situation to the BBC as “pretty heated”.
Jo, a Manchester Airport TUI flyer, also described the scenes she witnessed in Manchester as “like the start of the pandemic”, with travelers buying drinks in panic because of delays.
She explained that families were left without nappies or water because the shops at the airport did not have enough capacity for all holidaymakers.
EasyJet and Tui have both apologized for the disruption caused by the canceled flights, citing issues such as air traffic restrictions and runway works.
TUI told Express.co.uk: “The holiday periods are always an incredibly busy period with many customers looking to get away from it all.
“We would like to apologize to all those customers affected by the small number of flights that have been delayed or cancelled. Unfortunately, this was due to various operational and supply chain issues.
“We would like to reassure customers that we are doing everything we can to minimize delays and will be in immediate communication if their holiday is affected and would like to thank customers for their patience and understanding during this time.”
express.co.uk has also contacted Manchester Airport for comment.
[ad_2]
Source link
